At Shiv Shakti Jewels LLP, we believe in crafting more than just jewellery — we create timeless expressions of beauty, craftsmanship, and trust. Our boutique jewellery firm blends traditional artistry with modern design to bring you exquisite pieces that celebrate life’s precious moments.
To be the first name in mindful luxury — where every piece is not just worn, but treasured.Mission
Work with our expert designers to create unique jewellery tailored for your taste and needs.
Preserve the beauty and shine of your beloved pieces with our professional services.
Get dedicated advice to find or create the perfect piece for any occasion.
📲 How to Install Our App Shortcut To quickly install our app shortcut directly to your phone's home screen, please follow these steps: 1. Open the website in your Chrome browser. 2. Tap the three-dot menu ($⋮$) in the top-right corner of the screen. 3. Select the option that says "Add to Home screen." 4. Confirm the installation when prompted. -The app icon will now appear on your phone, allowing you to access it with a single tap.
| Question | Answer |
| Q: Do you guarantee the value or purity of the materials? | A: Yes. We guarantee the purity of all precious metals (e.g., 18k, 22k, Sterling Silver) and the quality of all diamonds/gemstones as specified on your invoice. The weights and specifications listed on the appraisal or invoice are final at the time of purchase. |
| Q: What if metal prices change after I place an order? | A: For standard, in-stock items, the price is fixed at the time of checkout. For custom or special orders, the price quote is typically valid for 1 day only to account for fluctuations in metal prices. |
| Q: Am I able to alter the piece after purchase? | A: Any repair, resizing, or alteration done by a jeweler other than our store will immediately void our warranty and return/exchange policies. |
| Question | Answer |
| Q: What is my liability when leaving jewellery for repair? | A: When you leave a piece for repair, you acknowledge and accept that no repair is entirely risk-free. While we are fully insured and exercise professional care, we are not liable for damage that occurs due to pre-existing structural flaws or natural wear and tear (e.g., brittle prongs breaking during routine work). |
| Q: Is my jewellery insured while it is in your custody for repair? | A: Yes. Your item is covered by our jeweler's block insurance against loss or theft while it is physically on our premises. However, we are not responsible for loss or damage during shipping unless we arranged and fully insured the shipping ourselves. |
| Q: What happens if I forget to pick up a repaired item? | A: Items left for repair that are not collected within 30 days after we notify you of completion may be deemed abandoned. |